Information we collect –
We may collect your information for a number of reasons including to:
You are subscribed to our e-mail newsletter as part of any online transaction you conduct with us. So from time to time, we may also use your personal information to send you targeted news, offers and promotions of our products and services. If you do not wish to receive these communications you can opt-out by contacting us.
If you do not wish to provide us with personal information, we may be unable to properly provide you with the products, services, information that you require.
The personal information we collect is in most cases supplied directly by you when you give us your details, place an order, seek a refund, open an account or provide feedback to us on our website or through other contact methods.
What we collect
We may collect the following information:
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address that you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Signing up to email newsletters, customers provide us with their contact details.
deluxerugsncarpets.com.au will collect these details to contact competition winners or to inform customers about promotions. Customers can opt out from receiving this information at any time.
We are committed to ensuring that your information is secure. We do not disclose confidential information about you except as required to provide our services, with your consent or as required or permitted by law.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and business procedures to safeguard and secure the information we collect online.
We have systems and procedures in place to protect your privacy and your information is stored in password protected access controlled secure servers. We continually upgrade these systems and review our procedures to ensure the highest standard of security is used to protect your personal information. However, we cannot be held responsible for events arising from unauthorised access to your personal information where we have taken reasonable steps.
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. All the sensitive customer data we collect is protected by multiple layers of encryption and security to prevent unauthorised access.
deluxerugsncarpets.com.au does not store any financial details of customers such as credit card details or bank account information on its servers.
We use the world's best, most widely used and, by far the safest and secure services of PayPal. Customers are not required to enter their financial details such as credit cards, bank details etc. on deluxerugsncarpets.com.au at any time. Customers either use their own PayPal account (if they use PayPal) or transfer the money directly to bank account of Deluxe Rugs N Carpets Pty. Ltd. which will be provided to them on request.
Unsubscribe from emails
You can choose to unsubscribe from our email Newsletters service by clicking the “Unsubscribe” link in any deluxerugsncarpets.com.au email Newsletter. There is no fee for this.
Third party vendors, including Google, show Deluxe Rugs N Carpets Pty. Ltd., Australia ads on sites on the Internet.
Remarketing are ads that will show up on your Internet network after you have visited our site once.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to firstname.lastname@example.org. And we will provide the same on payment of the applicable fee.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Third Party Contractors
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.
Disclosures Overseas or Cross Border
Some of our third party contractors and service providers may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country.
For example, we may use a server hosted overseas to store data including your personal information or send emails to our customers. Under privacy laws, we must take reasonable steps, in the circumstances, before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.
This obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree this obligation does not apply.
Changes to the Policy