General Policy

Following policies outline how operates and protects any information that you give when you use this website.

Customer Service

Deluxe Rugs N Carpets Pty. Ltd., Australia is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

Privacy Policy

We will be collecting names, address, E-mail and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.

See full Privacy Policy here


When purchasing from your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre on

Transaction Currency

All transactions on this site are processed in Australian Dollars, AUD.


Presently, we only ship to the locations in Australia. We have a page dedicated to our Shipping Policy. Click here for complete information.


Third party vendors, including Google, show Deluxe Rugs N Carpets Pty. Ltd., Australia ads on sites on the Internet.

Third party vendors, including Google, use cookies to serve ads based on your prior visits to the website. This is called Remarketing. Remarketing are ads that will show up on your Internet network after you have visited our site once.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.)

See more details here (Privacy Policy)

Returns & Refunds

Deluxe Rugs N Carpets Pty. Ltd., Australia, have a separate page for returns and refunds. Click here to view the entire processing cycle.

Changes to the policy

Deluxe Rugs N Carpets Pty. Ltd., Australia may update / change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.

@2017 All Rights reserved By Deluxe Rugs N Carpets Pty. Ltd., Australia ABN 27 607 975 459, ACN 607 975 459
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